Head of Workplace Technology

IT, Amsterdam, NL

Head of Workplace Technology

About the Team

Reporting into Miro's CIO & Head of Business Transformation, this leadership role will oversee three key areas:

  1. Office Operations: Manage the daily IT operations, ensuring an exceptional employee experience for Mironeers worldwide.
  2. Workplace (and Hybrid) Experience: Drive global initiatives to enhance office collaboration and lead the evolution of our physical and digital workspaces.
  3. Agile & Employee-Centric IT Programs: Collaborate with cross-functional teams to implement strategic IT initiatives, ensuring compliance with corporate security and audit requirements

About the Role

We are seeking a visionary Head of Workplace Technology to redefine IT at Miro, transforming it into a strategic enabler of collaboration and innovation. This role extends beyond traditional IT leadership, leveraging cutting-edge technologies, including AI and automation, to create a seamless, high-performing digital workplace for our global teams.

You will lead a high-performing team and foster a culture of continuous improvement. You'll partner with cross-functional teams to drive forward-thinking solutions that enhance productivity, collaboration, and security. Your leadership will be instrumental in shaping Miro’s future workplace and delivering a meaningful impact across the organisation.

 

What You’ll Do

Strategic Leadership & Vision

  • Develop and execute a workplace technology strategy that aligns with business goals, enhances employee productivity, and drives digital transformation.
  • Act as a change agent, advocating for AI adoption and emerging technologies to optimise IT operations.
  • Integrate AI and automation into IT workflows and the operating model, to enhance efficiency and effectiveness.

Team Leadership & Culture

  • Lead and inspire a team of 20 IT professionals across six global locations, cultivating a world-class, engaged workforce.
  • Foster a culture of innovation and continuous improvement, ensuring alignment with Miro’s core values and ways of working.

Employee Experience & Collaboration

  • Take a product-centric approach to internal IT systems, prioritising employee needs and maximising value.
  • Partner with the Workplace team to create a seamless in-office and hybrid work experience that boosts employee satisfaction.
  • Oversee the selection, implementation, and optimisation of core collaboration and productivity platforms.
  • Work closely with Business Technology, People Technology, and other departments to deliver an integrated, streamlined technology experience across the company.

Operational Excellence

  • Lead day-to-day IT operations while spearheading innovation projects to refine processes and systems.
  • Optimise IT budgets, ensuring cost-effective resource allocation and procurement.
  • Establish governance frameworks, policies, and standards to maintain compliance with regulatory requirements and industry best practices.

Security & Compliance

  • Partner with corporate security to uphold cutting-edge security standards, balancing robust protection with business agility.

 

What You’ll Need

Education & Experience

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 10+ years of IT management experience, including at least 5 years in a senior leadership role.
  • Experience leading IT in organisations with 2,000+ employees across multiple global locations.

Strategic & Leadership Skills

  • Proven track record in developing and executing IT strategies that drive business success and enhance productivity.
  • Expertise in change management and leading digital transformation at scale.
  • Excellent communication skills, with experience managing distributed teams.

Technical Expertise

  • Hands-on experience with emerging technologies such as artificial intelligence (AI), machine learning (ML), robotic process automation (RPA)
  • Strong familiarity with the Atlassian suite (Jira, Confluence, Bitbucket), Identity and access management solutions such as Okta.
  • Expertise in cloud computing platforms such as AWS and Azure.
  • Experience managing Apple environments using Jamf and administering Google Workspace.
  • Knowledge of showroom technologies and video conferencing solutions to support hybrid work environments.

Governance & Security

  • Knowledge of IT governance frameworks, compliance standards, and best practices for security

 

What’s in It for You

  • Competitive equity package.
  • Comprehensive medical insurance.
  • Office perks, including lunch, snacks, and drinks.
  • Well-being benefits and WFH equipment allowance.
  • Annual learning and development budget to support your career growth.
  • Commuter travel allowance.
  • Opportunity to work in a globally diverse team.
  • An inspiring workplace in the heart of Amsterdam.

If you're ready to lead the future of workplace technology and drive meaningful change, we’d love to hear from you!

 

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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How we hire

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

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